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R&D Support

Arcata's R&D support consists of supporting the development and application of sound analytical techniques to conduct research, study, experimentation, concept development, systems and subsystems requirements assessments, development, analysis and evaluation of concepts and technologies; and development of operational concepts and tactics with the goal of improving operational capabilities.

System Design Documentation and Technical Data Support

Using CAD software both electronic and interactive products are produced for all engineering tasks and developed systems. As a requirement for our ISO 9001 certified engineering processes, Arcata's engineering practices require that all the design activities be validated. These processes include complete documentation to verify proper design activities. MIL-STD-498 and its Data Item Descriptions (DIDs) are used when applicable as references when producing the required documents. Examples of hardware documentation are: Hardware Development Plan, System/ Subsystem Specification, Hardware Requirements Specification, Hardware Test Plan, Hardware Test Description, Hardware Test Report, Engineering Drawing Package, Computer Operation Manual, Firmware Support Manual, Operations & Maintenance Manual, and Installed Drawing Updates. Drawings and technical documentation are generated based on an Engineering Change Request (ECR), a Software Change Request (SCR), a new system design, or a verification and validation audit.

Software Engineering, Development, Programming, and Network Support

Arcata's experience covers the entire spectrum from development to validation and verification to operational deployment and user training on new or upgraded systems. Our software engineering starts with a Software Development Plan (SDP) generated as a result of a project requirement in accordance with the systems engineering methodology chosen for the development. The SDP provides for a high level design and development approach. This information can be transferred to other more applicable documents that are created later in the project; thus, providing the initial groundwork for planning the larger effort. The SDP discusses software development items such as: requirements analysis, design analysis, implementation, integration, and testing, scheduling, resource allocation, and documentation. Each of these processes results in artifacts that are reviewed and controlled by the configuration control board and the milestones established therein. Arcata currently performs database and software application development for both the DoD and NASA.

Configuration Management (CM) Support

Arcata's CM experience includes both hardware and software and conforms to both NASA and DoD standards. To support the configuration process and streamline the Configuration Control Boards' (CCB) functions at the Dryden Flight Research Center (DFRC), Arcata software personnel designed a CCB tracking program that handles scheduling, artifact coordination and delivery and meeting minute distribution to all participants. Our engineers working on DoD contracts utilize standard CM processes and procedures to control, document, and track thousands of configuration items. We also provide configuration management technicians who manage the data associated with this process and ensure updates are posted as they occur.

Quality Assurance (QA) Support

Arcata is currently ISO 9001-2008 certified by TUV America and has a robust Quality Management System that supports our NASA and DoD contracts. Arcata has adapted a process approach when developing, implementing and improving the effectiveness of the quality management system, to enhance customer satisfaction by meeting customer requirements. The process approach includes: identifying the processes needed for the quality management system and their application throughout the organization, determining the sequence and interaction of these processes, determining the criteria and methods needed to ensure that both the operation and control of these processes are effective, ensuring the availability of resources and information necessary to support the operation and monitoring of these processes, monitoring, measuring and analysis of these processes, and implementing actions necessary to achieve planned results and continual improvement of these processes. When requirements are threatened or unforeseen risks arise, senior managers take immediate action to correct deficiencies.

Information System (IS), Development, Information Assurance (IA), and Information Technology (IT) Support

Arcata provides IS, IA, and IT support to NASA, the Air Force and the Navy. Arcata engineers and technicians both develop network architecture and perform the daily operations and maintenance of these needed data backbones. Two key objectives for IA is protection of IT systems and data from unwanted access and compromise with minimal disruption to ongoing operations and education of employees on IT Security and their role in protecting systems and data. Arcata provides IAT level 1 and 2 personnel trained and certified to the DoD 8570.-1 M requirements with T1A and Security + certifications. Arcata technicians also maintain Microsoft MCSA and Cisco CCNA certifications.

Arcata technicians, system administrators and computer system analysts support both local and wide area networks for our DoD and NASA customers. Arcata performs monthly network performance assessments. Arcata monitors networks and establishes procedures for fault tolerance, configuration control and performance management. Periodic network management reports are provided to the appropriate government offices, in the performance of this effort.

Measurement Facilities, Range, and Instrumentation Support

Arcata has over 30 years experience supporting range sub-systems: Communications, Data Handling, Safety, Optics, Planning & Scheduling, Radar, Surveillance, Timing & Sequencing, Telemetry, Weather and Modeling & Simulation. In addition to the hardware and software of each of these subsystems, each has human in-the-loop (HITL) operators and procedures that are an important part of the sub-systems. Below, we will describe the various ranges and services that Arcata provides to our customers.

Arcata manages and provides technical support on major range and test facility bases (MRTFB) as well as operating and maintaining the systems on the Electronic Combat Ranges. Arcata engineers and technicians have provided one of the most complete electronic test and training environments in the world, as well as the largest open-air test environment for the development of new aircraft and weapons systems. Arcata's efforts involve range operations and maintenance, engineering, and range management for test and training activities to include mission control, telemetry, instrumentation, threat system operations and maintenance, flight line support, data reduction/analysis, information technology (IT), logistics, development and sustainment engineering, quality assurance, safety, environmental management, configuration management, and training. Arcata also provides systems dependability, customer support, and long-range planning for range systems.

Arcata engineers and technicians supporting ranges provide expertise in mission planning, range clearance, wide area data networks, range safety, instrumentation design, fabrication, installation, and sustainment, remote radio and radar facilities, management of personnel across dispersed operations, among others..

Logistics Support

Our Logistics Departments provide property and equipment inventory, equipment calibration handling, purchasing, equipment database, government vehicle maintenance logs and schedules, shipping and receiving. Logistics personnel are forklift operations certified and maintain Material Safety Data Sheet (MSDS) database for all functional areas. Arcata's Warehouse Specialists maintain spare parts, supplies and equipment required to support the operation and maintenance of the DFRC range warehouse facility. Arcata is responsible for managing all hardware, software and related acquisitions within the guidance of the Federal Acquisition Regulation (FAR), including the utilization of government contracts or site software license agreements through the entire procurement life-cycle.